Acoustic Imaging Tagline - Offshore & Marine Survey Solutions
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Acoustic Imaging Support

Support for projects occurs in many forms, including consulting on what equipment to buy, how to approach a data processing objective, assistance during offshore operations, training on software and general technical advice if a problem arises.

Acoustic Imaging, in collaboration with our US-, Canadian-, German- and Holland-based manufacturers, is ideally positioned to provide all forms of support both on-site and remotely.

Our on-site support consists of experienced geophysicists and surveyors trained on the latest hardware and software in our product range. All personnel possess current offshore medical and TBOSITA certificates, and can participate in the system mobilisation through to survey operations.

Remote support is based around TeamViewer, a software application that allows us to view or control a client computer linked over the internet. Troubleshooting a system setup or providing on-the-spot instructions on how to achieve a task or generate a data product is made simple with TeamViewer.

Other Support services include:

  • Certified training on QINSy, Fledermaus, POS MV, POSPac MMS, SonarWiz, and SES-2000 products
  • System installation and mobilisation
  • Processing for all forms of hydrographic and geophysical data
  • Interpretation services for bathymetry, backscatter, water column, and subbottom profiler data
  • Technical report writing and data visualisation services

Contact Support

For the Teamviewer executable download here:

TeamViewer TeamViewer (4432 KB)

Please forward your support issues to support@acousticimaging.com. We welcome your questions.

Acoustic Imaging MBES Performance and Functionality Testing

14-Nov-2017

Acoustic Imaging provides a unique and complete Multibeam Performance Testing service covering :

Desktop Study (sonar acoustic equations, use case, environment)
Node Survey (measure systematic bias)
Installation
Calibration / Validation (remove systematic and human bias)
Baseline Performance and Functionality Testing (use cases, environment)
Evaluation / Reporting / Upload to Repository
Annual Performance Check (Preventative maintenance)

Our service is manufacturer agnostic and uses objective numerical analysis methods to account for all parameters.  It provides insurance against human bias.  Best of all it is an Australian innovation available here now.

To discuss this service contact Acoustic Imaging.

Applanix PP-RTX step into the future

Dec 2016: Applanix integration of Trimble Centrepoint RTX into POSPac GNSS Inertial software is a considerable step into the future of GNSS-Inertial gereferecing for marine sensors.  With PP-RTX the next generation GNSS Inertial solution replaces traditional DGNSS differential techniques.  It is robust and of centimetre level accuracy without the requirement for any terrestrial base stations.

Can it aid your operation?  We understand that every job is different and Australia is a perculiar environment in which to operate.  We also understand GNSS-Inertial georeferencing.  Contact us to discuss.  We will be straight forward on whether it meets your needs.

GeodesyML - Made in AUNZ

GeodesyML is an initiative of Australian and NZ government geodetic agencies in collaboration with international GNSS organisations.

 

Just like other Markup Languages, GeodesyML is a common language for sharing data and metadata.  In this case, the language of geodesy.  Where databases are mapped to GEodesyML they can easily be shared and combined with others.

 

Want to know more?  Visit the GeodesyML website http://geodesyml.org/geodesyml-information/.

Satellite Based Augmentation System for Australia 2017

Australia's own Satellite-Based Augmentation System (SBAS) has been launched and is hosted by the Inmarsat 41F satellite at 143.5 degrees east.

Our SBAS uses tracking stations across Australia to located existing GNSS infrastructre in space (GPS, Glonass, QZSS, Beidou, IRNSS, Galileo).  An analysis alogrithm hosted by a computer on the ground optimises the position of each satellite relative to each stationary tracking station.  The optimised location is uploaded to the Inmarasat 41F satellite. From there it can be received and used by everyone in Australia.

Currently in test phase, Australia's SBAS will have the capability to provide a high accuracy (less than 10 cm vertical and horizontal) position by implementing a muti-frequency, precise point positioning methodology in the computer algorithm prior to upload to the satellite in realtime.

The possibilities for high accuracy, crowd-sourced geospatial data in Australia are now a reality.  Read more on the Geoscience Australia website.

Supporting the Indigenous Literacy Foundation in 2018

01-Jan-2018

Acoustic Imaging employees have chosen the Indigenous Literacy Foundation (ILS) as our charity of choice for 2018.

Being able to read opens so many doors. But in very remote Indigenous communities, books are all too scarce and literacy levels are so much lower than anywhere else in Australia. The mission of the Indigenous Literacy Foundation is to make a difference to the lives of Indigenous families by not only gifting thousands of new culturally appropriate books – with a focus on early literacy and first language - but also by running programs to inspire the communities to tell and publish their own stories.

On 5th September 2018 Acoustic Imaging will host an Indigenous Literacy Day fundraising event at work to help close the literacy gap.  To read more about the work of the ILS, how to become a partner, or ways to raise money visit the Indigenous Literacy Foundation website.

TeamViewer Support

24-Jun-2014

Acoustic Imaging offers remote support via TeamViewer. We can supply you with a TeamViewer application that installs on your workstation of choice. This application allows us to remotely log on to the computer (with your permission) to check setup parameters, data quality, etc.. Contact support@acousticimaging.com for more information.

For the Teamviewer executable download here.

Training 2016

Acoustic Imaging is offering a number of Qimera workshops throughout Australia during 2016. These workshops are designed to provide potential users with an overview of application capabilities that can then be further explored either through obtaining an evaluation license for the software from QPS or by a formal training course. 

Qimera 

is a new, easy-to-use yet powerful sonar data processing application from QPS. 

Qimera 

supports all major raw sonar file formats and geospatially-corrected file formats in a Dynamic Workflow that revolutionises the way hydrographic data are handled and substantially improves the speed and accuracy of processing multibeam echo sounder data.....all while vastly improving the operator experience.

For more information on workshops in your area, contact support@acousticimaging.com.


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