Acoustic Imaging Tagline - Offshore & Marine Survey Solutions
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Acoustic Imaging Support

Support for projects occurs in many forms, including consulting on what equipment to buy, how to approach a data processing objective, assistance during offshore operations, training on software and general technical advice if a problem arises.

Acoustic Imaging, in collaboration with our US-, Canadian-, German- and Holland-based manufacturers, is ideally positioned to provide all forms of support both on-site and remotely.

Our on-site support consists of experienced geophysicists and surveyors trained on the latest hardware and software in our product range. All personnel possess current offshore medical and TBOSITA certificates, and can participate in the system mobilisation through to survey operations.

Remote support is based around TeamViewer, a software application that allows us to view or control a client computer linked over the internet. Troubleshooting a system setup or providing on-the-spot instructions on how to achieve a task or generate a data product is made simple with TeamViewer.

Other Support services include:

  • Certified training on QINSy, Fledermaus, POS MV, POSPac MMS, SonarWiz, and SES-2000 products
  • System installation and mobilisation
  • Processing for all forms of hydrographic and geophysical data
  • Interpretation services for bathymetry, backscatter, water column, and subbottom profiler data
  • Technical report writing and data visualisation services

Contact Support

For the Teamviewer executable download here:

TeamViewer TeamViewer (4432 KB)

Please forward your support issues to We welcome your questions.

Acoustic Imaging Hydrographic Survey System Validation

Mobilising a hydrographic survey system is complex. Aknowledging and accounting for human error in a critical part of mobilisation.  The process would normally involve numerous total stations for a static node survey of the vessel, followed by processing and rotation of points into appropriate coordinate system(s) and production of a vessel design drawing.  From the drawing manual arithmetic is made to convert lever arms and angles to the manufacturer-specific software controllers for each  system installed.  Manual user-entry is used to populate software controllers.  Mistakes are easy to make.  The source of any single mistake cannot be identified from the resulting bathymetric surface alone, yet the implications in the resulting deliverable products are widespread and borne out in both systematic arfeact and erronous geodesy.

Acoustic Imaging provides a complete hydrographic installation validation service for insurance against human error during mobilisation.  Our service uses numerical inverse modelling to account for all static measurements and highlight (then correct) human error.

To discuss this service contact Acoustic Imaging.

Applanix PP-RTX step into the future

Dec 2016: Applanix integration of Trimble Centrepoint RTX into POSPac GNSS Inertial software is a considerable step into the future of GNSS-Inertial gereferecing for marine sensors.  With PP-RTX the next generation GNSS Inertial solution replaces traditional DGNSS differential techniques.  It is robust and of centimetre level accuracy without the requirement for any terrestrial base stations.

Can it aid your operation?  We understand that every job is different and Australia is a perculiar environment in which to operate.  We also understand GNSS-Inertial georeferencing.  Contact us to discuss.  We will be straight forward on whether it meets your needs.

GeodesyML - Made in AUNZ

GeodesyML is an initiative of Australian and NZ government geodetic agencies in collaboration with international GNSS organisations.


Just like other Markup Languages, GeodesyML is a common language for sharing data and metadata.  In this case, the language of geodesy.  Where databases are mapped to GEodesyML they can easily be shared and combined with others.


Want to know more?  Visit the GeodesyML website

Satellite Based Augmentation System for Australia 2017

Australia's own Satellite-Based Augmentation System (SBAS) has been launched and is hosted by the Inmarsat 41F satellite at 143.5 degrees east.

Our SBAS uses tracking stations across Australia to located existing GNSS infrastructre in space (GPS, Glonass, QZSS, Beidou, IRNSS, Galileo).  An analysis alogrithm hosted by a computer on the ground optimises the position of each satellite relative to each stationary tracking station.  The optimised location is uploaded to the Inmarasat 41F satellite. From there it can be received and used by everyone in Australia.

Currently in test phase, Australia's SBAS will have the capability to provide a high accuracy (less than 10 cm vertical and horizontal) position by implementing a muti-frequency, precise point positioning methodology in the computer algorithm prior to upload to the satellite in realtime.

The possibilities for high accuracy, crowd-sourced geospatial data in Australia are now a reality.  Read more on the Geoscience Australia website.

TeamViewer Support


Acoustic Imaging offers remote support via TeamViewer. We can supply you with a TeamViewer application that installs on your workstation of choice. This application allows us to remotely log on to the computer (with your permission) to check setup parameters, data quality, etc.. Contact for more information.

For the Teamviewer executable download here.

Training 2016

Acoustic Imaging is offering a number of Qimera workshops throughout Australia during 2016. These workshops are designed to provide potential users with an overview of application capabilities that can then be further explored either through obtaining an evaluation license for the software from QPS or by a formal training course. 


is a new, easy-to-use yet powerful sonar data processing application from QPS. 


supports all major raw sonar file formats and geospatially-corrected file formats in a Dynamic Workflow that revolutionises the way hydrographic data are handled and substantially improves the speed and accuracy of processing multibeam echo sounder data.....all while vastly improving the operator experience.

For more information on workshops in your area, contact


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